Kyro Lounge Growth Dashboard
Premium lounge-restaurant intelligence: Market positioning, customer insights, and operational metrics for Adliya's boutique dining destination.
๐ Business Overview
Current performance snapshot and key metrics
Kyro Lounge is an upscale restaurant & lounge in Adliya, Manama, offering international/fusion dining, premium shisha, cocktails, weekly promos, delivery, and private events. Located in the vibrant Block 338 district, Kyro serves nightlife diners, corporate teams, tourists, and event planners with a boutique premium experience.
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1International/Fusion DiningTasting-style experiences and ร la carte menu with chef-led plates
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2Premium Shisha ProgramDedicated hookah menu with high-quality offerings
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3Cocktails & DrinksSeparate drinks menu with signature cocktails
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4Weekly PromotionsLadies' Night, Happy Hours, Business Lunch (BHD 9.9)
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5Reservations & DeliveryWhatsApp bookings; Talabat and Jahez delivery
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6Private Events & Catering"Celebrate with Us" - venue takeovers and group bookings
๐ฏ Market Position & Opportunity
TAM/SAM/SOM analysis for premium lounge segment in Manama
How the $1.275B Total Addressable Market breaks down (all numbers must sum to TAM)
| Category | Value (USD M) | Share of TAM | Description |
|---|---|---|---|
| Named Players (Cohort) | $9.47 | 0.74% | 6 premium lounges in Block 338/Adliya |
| โโ Gallery 21 | $2.16 | 0.17% | Multi-venue complex |
| โโ Meisei | $1.95 | 0.15% | Asian fusion + rooftop |
| โโ Iris Bahrain | $1.68 | 0.13% | Cocktail lounge |
| โโ CLAY Bahrain | $1.64 | 0.13% | Nikkei + Ash Lounge |
| โโ Alto Lounge | $1.17 | 0.09% | Rooftop lounge |
| โโ Kyro Lounge | $0.85 | 0.07% | Boutique lounge-restaurant |
| Long Tail / Others | $1,265.53 | 99.26% | Thousands of other restaurants, cafes, bars, lounges across Bahrain |
| TOTAL (TAM) | $1,275.0 | 100.00% | Entire Bahrain foodservice market |
Visual comparison showing market scale: Named cohort ($9.47M) vs. Long tail ($1,265.53M)
Relative positioning within the premium lounge segment ($9.47M cohort)
Premium on-premise spend in Manama is a ~$67M market; Kyro can viably target ~$1.2M with sharper weekday and events mix to lift covers and check.
โ๏ธ Competitive Landscape
Direct competitors in Block 338 and Adliya premium lounge segment
| Venue | Revenue (Annual) | Covers (Annual) | Share of Cohort | Share of TAM | Core Strength |
|---|---|---|---|---|---|
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G21
Gallery 21
Multi-venue complex
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$2.16M | 61,776 | 22.8% | 0.17% | Destination with multiple concepts |
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MR
Meisei
Asian fusion + rooftop
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$1.95M | 51,386 | 20.6% | 0.15% | 3-floor experience with themed nights |
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IB
Iris Bahrain
Cocktail lounge
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$1.68M | 44,211 | 17.8% | 0.13% | Cocktail-forward with after-work crowd |
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CB
CLAY Bahrain
Nikkei + Ash Lounge
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$1.64M | 39,048 | 17.4% | 0.13% | High-end Nikkei with bar program |
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AL
Alto Lounge
Rooftop lounge
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$1.17M | 30,789 | 12.4% | 0.09% | Skyline views with DJ nights |
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KL
Kyro Lounge
Boutique lounge-restaurant
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$0.85M | 27,518 | 9.0% | 0.07% | Michelin-inspired menu + premium shisha |
| Named Players Subtotal: $9.47M (0.74% of TAM) | |||||
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ยทยทยท
Long Tail / Others
All other venues in market
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$1,265.53M | โ | โ | 99.26% | Thousands of other restaurants, cafes, lounges |
| TOTAL MARKET (TAM) | $1,275.0M (100% of TAM) | ||||
๐ฅ Target Audiences & Customer Segments
Primary customer personas and industry partnerships
Nightlife Diners
Shisha guests in Manama seeking late-night premium experiences in Block 338
Corporate Teams
Business lunches, team dinners, and small events near Block 338
Tourists & Expats
Visitors around Adliya/Juffair wanting premium dining & lounge vibes
Event Planners
Promoters booking venue takeovers or group tables for special occasions
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1Corporate (Telecom & Financial Services)Partners: Batelco, stc Bahrain, National Bank of Bahrain (NBB)
Opportunity: Frequent team/client hospitality and recurring event budgets for business lunches & staff celebrations -
2Hotels & Serviced ResidencesPartners: Gulf Hotel Bahrain, Swiss-Belsuites Admiral Juffair, Palmyard Hotel
Opportunity: Concierge tie-ins, dine-around packages, and group bookings from hotel guests -
3Event Management & ProductionPartners: Anorris Events, AVL Concepts, Bubbles Events
Opportunity: Steady pipeline of corporate/social event bookings and co-promotions
Primary Location
Block 338 (Adliya) with Juffair proximity; open daily into late night
Delivery Coverage
Kingdom-wide demand capture via Talabat and Jahez marketplaces
๐ฑ Marketing Channels & Mix
Channel allocation, budget, and strategic priorities
| Channel | Budget (Q1) | Primary Role | Key Metric | Gate Rule |
|---|---|---|---|---|
| Instagram Ads | USD 6,000 | Vibe & offers, local radius targeting | CAC per booking | Pause if CAC > $35 for 7 days |
| Content Creation | USD 3,000 | Reels production (3/week) | Avg reach/reel | Scale if reach > 30K |
| Concierge Perks | USD 1,800 | Hotel referrals, desserts/transfers | Referred covers | Cut if < 100 covers/week |
| Corporate Materials | USD 1,200 | PDFs, set-menu designs | PDF downloads | Stop if < 10 downloads/day after 2 weeks |
| Events/Residency | USD 4,500 | Micro-residency talent (4 Saturdays) | Event covers | Continue only if โฅ 120 covers/event |
Menu & Mixology
Chef-led plates, signature cocktails, premium shisha showcase
Nights & Music
DJ nights, themed events, Ladies' Night, Happy Hours
Corporate & Groups
Vendor Pack PDFs, set menus, business lunch promotions
Community & Concierge
Hotel partnerships, concierge codes, local collaborations
๐ Key Performance Indicators & SMART Goals
6-month targets with baseline, goals, and ownership
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1Reach $100,000 monthly revenue by Month 6From current baseline of $71,000 (+41% growth required)
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2Sustain 700 weekly covers for 3 consecutive weeksFrom current baseline of 529 covers (+32% increase)
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3Achieve 40 qualified corporate group bookings in 12 weeks10-20 pax per booking, focused on weekday demand
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4Raise average check from $31 to $34 by Month 6+$3 per guest through menu optimization and upselling
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5Reach 25% repeat-guest rate by Month 6From current 14% baseline (+11 percentage points)
| KPI | Baseline | Target | Gap | Owner |
|---|---|---|---|---|
| Monthly Revenue | $71,000 | $100,000 | +$29K (+41%) | General Manager |
| Weekly Covers | 529 | 700 | +171 (+32%) | Floor Manager |
| Average Check (USD) | $31 | $34 | +$3 (+10%) | Head Chef |
| Corporate Bookings/Week | 3 | 8 | +5 (+167%) | Events Manager |
| Repeat Guest Rate (%) | 14% | 25% | +11pts | CRM Lead |
| Paid Media CAC (USD) | $48 | $30 | -$18 (-38%) | Marketing Lead |
Current State
Revenue โ $0.85M annualized; average check $31; weekly covers ~529
Capacity
~100 seats; achievable occupancy 60% mid-week, 80% weekends
Demand
Concierge and corporate demand within 10-minute drive; WhatsApp acceptable
Operations
No licensing or hours constraints expected to change within 6 months
๐ Go-to-Market Strategy
Customer journey, positioning, and 4Ps framework
Kyro is Adliya's boutique premium lounge for shisha, cocktails, and chef-led platesโengineered for effortless small groups and polished corporate hosting.
Product
Curated set menus, "quiet tables", occasion kits, concierge fast-track, business-lunch 60-minute promise
Price
Per-head sets at BHD 12/15/19; ร la carte; low off-peak minimums; prepaid group bundles
Place
Block 338 dine-in + Talabat/Jahez delivery; hotel concierge partnerships; WhatsApp booking
Promotion
Instagram Reels (reach/saves), Google Maps (calls/taps), WhatsApp Broadcast (reply rate), Concierge (referred covers), LinkedIn (B2B leads)
Weather Dependency
Risk: Terrace seasonality
Mitigation:
Indoor "quiet tables", heaters/fans plan
Promo Fatigue
Risk: Discount dependency
Mitigation:
Rotate value via experiences over discounts
Response Lag
Risk: WhatsApp delays lose bookings
Mitigation:
SLA: 5-min reply; templates; backup phone
Staff Turnover
Risk: Service inconsistency
Mitigation:
Cross-train host & bar; SOPs; buddy shifts
๐ Launch Calendar & Implementation Plan
12-week execution roadmap with tasks, owners, and metrics
| Workstream | Task | Owner | Timeline | Success Metric |
|---|---|---|---|---|
| Corporate | Publish 3 set-menu PDFs (BHD tiers) | Head Chef | Dec 1-5 | 10 downloads/day |
| Corporate | "Book & Bill" workflow (POโinvoice) | Events Manager | Dec 3-10 | 80% corp bookings on workflow |
| Concierge | Sign 3 desks (Gulf, Palmyard, Swiss-Belsuites) | GM | Dec 1-20 | 30 referred covers/week |
| Digital | Instagram Reels sprint (3/week) | Marketing Lead | Dec 2 - Feb 28 | 25K avg reach/reel |
| Operations | Quiet-tables map & noise policy | Floor Manager | Dec 4-8 | CSAT 4.6+/5 for corporate |
| CRM | WhatsApp broadcast segments (VIP, Concierge, Corp) | CRM Lead | Dec 6-12 | 20% reply rate |
| Partnerships | Micro-residency (4 Saturdays) | Marketing Lead | Jan 5 - Feb 2 | +120 covers/event night |
Licensing/Hour Changes
Mitigation: Maintain compliant calendar; diversify to lunches; monitor regulatory updates
Staff Turnover
Mitigation: Cross-train host & bar; SOP one-pagers; buddy shifts for knowledge transfer
Negative Viral Review
Mitigation: 15-min response SOP; make-good voucher; GM call within 24h; recovery protocol
โ๏ธ Operating System & Governance
Dashboard specifications, cadence, and stop/scale rules
Revenue
Month-to-date vs goal with daily tracking
Weekly Covers
Trend line + year-over-year comparison
Average Check
By daypart (lunch, dinner, late-night)
Corporate Bookings
Pipeline, confirmed, completed
Referred Covers
By concierge property with weekly totals
WhatsApp Response Time
Median minutes with SLA tracking
Paid CAC per Booking
7-day rolling average with thresholds
Repeat Guest Rate
Percentage with monthly trend
Weekly Operations Review
When: Monday 30-min stand-up
Focus:
Review tiles 1-6; red/green flags; immediate actions
Monthly Strategy Session
When: First Tuesday 60-min
Focus:
Pricing, calendar, partnerships, budget gates, quarterly
planning
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โ๏ธScale Instagram SpendTrigger: CAC < $25 for 14 consecutive days โ Increase budget by +25%
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โธ๏ธPause CreatorTrigger: 2 consecutive reels with reach < 10K each โ Pause creator and review strategy
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โContinue Micro-ResidencyTrigger: Event covers โฅ 120 AND NPS โฅ 60 โ Continue series
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๐จMaintain Concierge PerksTrigger: Referred covers โฅ 100/week โ Continue perks program
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๐ฐKeep Corporate DiscountsTrigger: Average check stays โฅ $32 โ Maintain corporate pricing structure
| Data Source | Metrics Tracked | Owner | Update Frequency |
|---|---|---|---|
| POS & Reservations | Revenue, covers, check size | Floor Manager | Daily |
| WhatsApp Business | Response time, segments, bookings | CRM Lead | Daily |
| Ads Platforms | CAC, spend, reach, conversions | Marketing Lead | Daily |
| Concierge Sheet | Referrals by property | GM | Weekly |
| Finance System | Invoices, corporate mix, payment terms | Events Manager | Weekly |
Full Visibility
All KPIs visible company-wide; weekly notes documented with decisions and owners
Red Flag Trigger
Red/amber flags trigger written corrective action plan within 24 hours with clear owners
Revenue Miss Protocol
Monthly revenue miss >10% โ freeze promo discounts and run 7-day receipt audit before new spend
Data Integrity Rule
Any data gap >7 days pauses bonuses tied to that KPI until backfilled and validated


